You're very sweet. ^_^ I suspect a lot of my masks are basically bought as decoration anyway, though I do like them to be wearable as well (if possible).
I've only ever had to tell someone "NO" outright once, and it was a memorable occasion (because I REALLY do try to be nice to my customer base & I'm not a habitually nasty person). She just went on and on and on with demands (this was in person, mind you, 'cause it happened at an SCA event) and she was being REALLY demanding and nasty (and back then I was only selling these things for $50, tops), and finally I said "You know...I'm beginning to suspect you don't want this mask, really" and SHE said "Oh I want it all right, you're just going to have to WORK for it."
At that point I just laughed and said "Y'know what? I'm not going to sell you anything. You can't have a mask." And her mouth fell open. And I added "Not even if you pay me double, triple what I'm asking. You Just Can't Have One. Ever. You are not ever going to own a Merimask mask."
Boy was she pissed! She even spent some time trying to sabotage me with other customers (but no one believed her 'cause seriously, I have a reputation for being good to people). She just made the mistake of pushing my buttons.
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Date: 2009-05-09 05:18 pm (UTC)I've only ever had to tell someone "NO" outright once, and it was a memorable occasion (because I REALLY do try to be nice to my customer base & I'm not a habitually nasty person). She just went on and on and on with demands (this was in person, mind you, 'cause it happened at an SCA event) and she was being REALLY demanding and nasty (and back then I was only selling these things for $50, tops), and finally I said "You know...I'm beginning to suspect you don't want this mask, really" and SHE said "Oh I want it all right, you're just going to have to WORK for it."
At that point I just laughed and said "Y'know what? I'm not going to sell you anything. You can't have a mask." And her mouth fell open. And I added "Not even if you pay me double, triple what I'm asking. You Just Can't Have One. Ever. You are not ever going to own a Merimask mask."
Boy was she pissed! She even spent some time trying to sabotage me with other customers (but no one believed her 'cause seriously, I have a reputation for being good to people). She just made the mistake of pushing my buttons.